Many thanks for your patience, all customers have now been migrated to our new platform.
We are moving customers from cloud2 through cloud8 to cloud9 through cloud17 servers. Please note, if your domains nameservers are not set to those provided by us, you will need to switch the address records of your domain when they cease to function. I would suggest therefore that you reduce ...
Emergency maintenance has required a mid-day reboot. Sorry for any inconvenience.
We are on the move to bigger and better premises, please bear with us through any issues that arise as a consequence.
We've noticed some strange behaviour in our latest version of the client area. Please bear with us whilst we sort this out.
For all intents and purposed, our reseller and elastic search accounts are run on the same principle, so they will get merged in the near future.
ClamAV 0.100.1 updated to 0.100.2 Dovecot 184.108.40.206 updated to 2.3.3 Comodo ModSecurity Rule Set 1.163 updated to 1.182
We are seeing more "WordPress_Duplicator_1.2.4 installer.php abuse attempt" incidents than we have done previously. If you have v 1.2.4 of this plugin, please update it! You are under observation, and who knows what else hackers might find if you are not patching.
NodeJS 10 has been upgraded from 10.7 to 10.11
Some services were rebooted earlier.
PHP Selector is being repaired currently. Please bear with us. Maintenance completed successfully.
Nghttp2 1.32.0 updated to 1.33.0 cURL 7.61.0 updated to 7.61.1
LetSEncrypt Engine updated phpMyAdmin 4.8.2-all-languages updated to 4.8.3-all-languages
Remember we're retiring many of our nameservers today. If you are a customer, please visit the following URL for more information. https://clientarea.unixguru.co.uk/knowledgebase/article/217/what-are-your-nameservers-/
Rebooted in less than 5 mins, all systems up and working
DirectAdmin has introduced Wildcard certificates through LetsEncrypt, but these are currently only available to users with the "Enhanced" skins.
R1Soft backups should be happening at the correct frequency, however, as always in best practise, check which restore points are available before you attempt anything destructive that you may need to restore later.
Please note, due to some configuration changes the R1Soft backup system is performing merges, so there are some "missing" backup windows. If You are performing something that might need reverting, it is advised to make a DirectAdmin backup, until we give the all clear that the r1soft backups are ...
If you want to start using Multi-Factor-Authentication of your SSH connections, you can set it up from the command prompt $ google-authenticator and follow the prompts.
Engineers are about to complete a DNS resync to ensure that the Canadian Server is in sync with the UnixGuru universe.
We have reached out to the DC (datacentre) where this is hosted to ask why we have lost control of this server. The other 7 DNS servers in our cluster are still functioning as expected.
We have identified the root cause for the R1Soft backups stopping and so will not need to reboot servers in future to fix this issue. R1Soft has previously recommended a server reboot to fix this issue.
ClamAV 0.100.0 updated to 0.100.1 cURL 7.60.0 updated to 7.61.0
MariaDB has been upgraded to 10.3.8, this DB introduces lots of new features and it's optimiser allows it to handle random loads better and faster.
Here is an article that explains why:- https://www.theregister.co.uk/2018/02/07/beware_the_coming_chrome_certificate_apocalypse/
A shared server has been rebooted to clear a possible LVE error.
Some shared and reseller servers have stopped backing up and are being rebooted.
Our nameservers are being patched and rebooted in sequence. There will be no downtime, but if you are unlucky enough to hit a given nameserver (1 in 8) during the reboot, there will be a delay in resolving the domain.
DirectAdmin update to 1.531 phpMyAdmin 4.8.1 updated to 4.8.2 Coming soon LetsEncrypt Wildcards
We will, in the next few months, undertake to change our servers to the latest technology, as we do every so often. Please note, if your nameservers are not set to UnixGuru's provided nameservers then during these switches, your sites could be down until you have set your nameservers correctly ...
All customer servers have been rebooted following R1Soft maintenance. Uptime is a Priority, but backups are right up there, and we want to ensure that backups are done automatically like we claim!
R1Soft Backup Services were rebooted at 12:30 GMT.
LiteSpeed Webserver has been upgraded to the latest version. There was no downtime.
We've cancelled all customers PayPal subscriptions as we switch to "Billing Agreements". So please be aware that PayPal customers accounts will not renew themselves this month, but they will have to start a new billing agreement.
Nghttp2 1.31.1 updated to 1.32.0 FreeType 2.9.0 updated to 2.9.1
We have completed the refectoring of the billing system core, which is now must faster.
Comodo ModSecurity Rule Set 1.161 updated to 1.162
Some downtime was experienced today on the ClientArea portal and Website whilst we gave it a facelift. I hope you enjoy the new look.
Our analytics system will be offline for a few minutes this morning.
We have just added our new VPS (Cloud-VPS), deployed in seconds, and Dedicated server, deployed in minutes, services. Whilst they are available now and supported, we will start to add the help pages shortly. We've already had a run on the larger servers, but we are adding more, so hopefully they ...
As you are probably aware. UnixGuru uses very large servers with 100s of GBs of RAM and 16 or 32 CPU cores depending on the service you are using. Reseller servers have now the technology to limit the total resource that a reseller can use rather than the individual users. Because of that we have ...
This was an online upgrade with resulted in approx 2 minutes of outage on each node.
We have withdrawn the ability for "new bitcoin customers", if you were not already using bitcoin as your method of payment it will no longer be available effective immediately.